Questions to Ask When Hiring a Locksmith

Frequently Asked Questions

Most frequent questions and answers
How fast can Shield Locksmith Toronto respond to an emergency commercial lockout?

At Shield Locksmith Toronto, we pride ourselves on rapid response. In most emergency cases within the GTA, we aim to arrive at your location within 30 to 60 minutes, depending on traffic and time of day. Our locksmiths are strategically located around Toronto to minimize delays.

Whether it’s a storefront, office, clinic, or industrial warehouse, we understand that every minute locked out is lost productivity—or worse, lost business. That’s why we come fully equipped to resolve the issue on the spot, from unlocking commercial-grade doors to repairing broken locks immediately, without needing multiple visits.

Good question—and business owners need to know the difference. Rekeying means changing the internal pins of your existing lock so that old keys will no longer work, and only a newly cut key will operate it. It’s a cost-effective way to reset your security without replacing the entire lock hardware.
Lock replacement means removing the existing lock completely and installing a new one. This is usually recommended if the lock is damaged, outdated, or if you’re upgrading to a high-security model.


At Shield Locksmith Toronto, we always assess first and recommend the most practical option based on your building’s needs, your budget, and your long-term security goals. Rekeying is often ideal after staffing changes or minor incidents, while full replacement is better after a break-in attempt or major upgrade.

For high-security needs, we only trust brands with proven track records in durability, tamper-resistance, and advanced key control systems. Some of our top recommendations include:

  • Medeco: Known for their patented key systems and extremely resistant cylinder designs.

  • Mul-T-Lock: Excellent for multi-point locking systems and high-security commercial applications.

  • Abloy: Exceptional durability, often used in government, utilities, and critical infrastructure buildings.

  • Schlage Primus: Offers patented key control and extra drill protection, great for offices and medical spaces.

We don’t believe in one-size-fits-all solutions. We recommend based on the type of door hardware you have, the level of security you need, and the operational demands of your property.

Absolutely—and it’s one of our specialties. We design custom master key systems that allow owners, managers, or keyholders to access multiple doors or even multiple locations with a single master key, while limiting lower-level employees to only specific areas.
For example, if you operate several franchise locations across Toronto or manage a multi-unit office complex, we can tailor a master rekey system that gives you streamlined control over who accesses what, minimizing the number of keys you need to carry or track.
We work with all major Canadian lock brands to ensure system compatibility, including Weiser, Schlage, Medeco, Mul-T-Lock, and Abloy. Master key systems save time, reduce risks, and make your security smarter and easier to manage.

Security Of Shield Locksmith

Locksmiths & Security answer questions about General Lock Service

Home Security Advice and tips regard any lock problem you might have purchased a new lock and need help install it we can help you over the phone we open Sunday to Friday from 8 am to 9 pm don't think twice good advice go far

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